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One Day Casino Tours

Below you will find a list of some of the more frequently asked questions we receive day to day. If your question is not listed, or if you need additional information, please call 1-800-852-2642 for a service representative to assist you.

  • Is there smoking on the bus? The bus is non-smoking!

  • Where do you pick up passengers in Columbus?

Columbus:
3152 E. 17th Ave
Columbus, OH 43219

Worthington:
Crosswoods Center
23 & 270
Columbus, OH 43081

Delaware:
Blevins Appliances
2081 US RT 23N
Delaware, OH 43015

Marion:
Meijers
2153 Marion - Mt. Gilead Road
US 23 ST RT 95
Marion, OH 43302-8990

Findlay:
Ramada of Findlay
820 Trenton Avenue
Findlay, OH 45840

  • What is the age limits to enter a Casino?
    19 in Canada and 21 in the United States

  • What is the age limit for being considered a child? 8 yrs

  • Can I be a walk on? YES - on gambling trips only.

  • Can I sit anywhere on the buses?
    NO - assigned seating only, EXCEPT for Windsor Line Run.

  • Where does the driver stop for a rest stop?
    It is up to the driver's or escort's discretion.

  • Can we sit together? YES - absolutely!

  • How much luggage is allowed on a trip?
    One large bag per person and one carryon.

  • Can we bring food or drinks in a cooler? YES - under the seat.

  • What is your cancellation policy? It varies.

  • What proof of citizenship is required?
    Voter's registration, birth certificate, or passport. Birth cert and picture ID or passport valid or expired.

  • Where do I get the tickets for the various tours?
    No tickets - All information will be mailed to you or distributed on board the motorcoach.

  • Where do I board the coach and what time?
    It varies - Day Tours are detailed in the catalog. Multi-Day tours are detailed in the itineraries that are mailed approximately ten days prior to the tour.

  • Will the bus have a sign on it? YES

  • Do you play games on the bus? YES

  • Do you serve coffee on the bus? NO

  • Are bathrooms on the bus? YES, in the rear of the bus.

  • How many hours can we spend at the Casino?
    5 hours in Canada and 6 hours in American Casinos.

  • How many seats are on a bus? From 47 to 55.

  • What is your refund policy? It varies with the trip.

  • Can I reserve a seat and pay the next day (at the office or bring money to the bus)? NO

  • Are you open on Saturday? NO

  • What are your office hours? 9:00 AM to 5:00 PM (M-F)



E-Mail: RetailTours@lakefrontlines.com

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