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RESERVATIONS-PAYMENTS-DISCOUNTS:
Reservations and final payments are due at Lakefront Lines, Inc. office 30 days prior to departure dates. Multi-day reservations are confirmed upon receipt of a $50.00 deposit per person when paying by cash, check, or money order. Multi-day reservations being charged to your Mastercard, Visa or Discover require full payment. One-day reservations require full payment in cash, check, money order, Mastercard, Visa, or Discover. Reserving trips by mail requires a completed reservation form, available at the back of this tour catalog, and deposit or full payment.

For your convenience, you may pay for any reservation with your MasterCard, VISA or Discover Cards.

Senior citizens booking DIRECTLY with Lakefront Lines, Inc. and having a Buckeye Card will receive a 5%, discount. Lakefront Lines, Inc. will honor the 5% discount only at the time of INITIAL BOOKING by mail, telephone, or in our office. This discount does not apply toward any other discount offer and does not apply when booking through a travel agency.

CANCELLATIONS-REFUNDS:
ALL CANCELLATIONS MUST BE MADE 30 DAYS PRIOR TO DEPARTURE DATE. If cancellations are made after the 30 day deadline, a cancellation charge of $25.00 per person will apply, plus all non-refundable expenses made by us on your behalf. Cancellations within 48 hours or NO SHOWS on the day of departure will result in a loss of the total purchase price of the trip. There is no refund for an unused portion of a trip. Cancellations due to medical/hospital reasons require written notification from the doctor or hospital. This must be received in our office within five (5) days from the date of the cancellation.

Changing a pick-up point, transferring from one name to another, or from one date to another, will result in a $10.00 charge if less than 30 days prior to the departure date. If a check is returned to us for non-sufficient funds, you will be assessed $30.00 per check.

BAGGAGE: A handling cost of one piece of luggage, per person, is included in the tour cost. All other bags are to be carried by the passenger. Lakefront Lines, Inc. extends every effort to make sure passenger luggage is handled as carefully as possible, but cannot be responsible, assume liability, or accept claims for loss, theft, or damage to said luggage or personal belongings.

TIMES: Departure times depend on the destination of a tour. Times will be provided upon confirmation of your reservation. Unless circumstances beyond our control delay these times, departure times will be exact. Return times are approximate and are subject to change. Return times mentioned on each tour are approximate return times to Cleveland. Return times to other locations will vary. We accept no responsibility for travelers not at departure locations at designated times.

CHILDREN: For the enjoyment and comfort of all passengers, the minimum age for a tour passenger is eight, unless otherwise indicated.

SEATING: Seating assignments are made in conjunction with your deposit or payment. The first passenger making payment on a tour will automatically be assigned the first seat. The second passenger making payment will automatically be assigned the second seat, and so on. We do not rotate seats on any tour. Seating assignments are subject to change. Seat assignments will be given to each passenger at time of boarding only.

CLOTHING: Informal, relaxed attire is acceptable. We suggest you include comfortable walking shoes, a sweater or jacket, and a lightweight raincoat. Gentlemen will be notified if sport coats are mandatory.

SMOKING: Smoking is not permitted on our tours. Our frequent stops for meals, rest, and sightseeing should accommodate smokers.

GRATUITIES: The practice of tipping the driver and escort is customary, but not obligatory. If you wish to show your appreciation, gratuities should be awarded on a voluntary and individual basis. It is not necessary to tip restaurant personnel where meals are included with the tour.

DOCUMENTS: American citizens visiting Canada must carry an original birth certificate with photo I.D. or a passport. Non-citizens of the United States should carry a passport, visa, and necessary traveling papers to insure entry into Canada and return to the United States.

 

CASINOS: Casino bonus changes, dates, or packages are not the responsibility of Lakefront Lines, Inc. Bonuses are an incentive offered by a casino and are not reflected in our price.

PRICING: Our pricing is based on quotations received in late 2006. In the event of an increase or the inability to forecast fuel increases, we reserve the right to increase our prices accordingly.

ITINERARIES: Itineraries are subject to change and may vary from day to day, but contents will remain the same.

SPECIAL REQUESTS: If a passenger should have a problem requiring special room features, special menus, etc., please note this information on your initial reservation form. We cannot guarantee that the service will be provided, but we will do our part to accommodate your request.

Lakefront Lines Address
E-Mail: RetailTours@lakefrontlines.com

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